Conversationcafe.ch is an Online English conversation platform that uses Skype technology for it`s services and Paypal for payments. All usage of site is at own risk and voluntary. We make every effort to ensure safe and secure transactions and also make ourselves available to deal with any queries. Our teachers all all qualified and experienced personnel who put customer service first. Appointments will be moved rather than cancelled but, when needed, all cancelled appointments will be handled on an individual basis and , provided the cancellation is made at least 48hrs before the actual appointment, will be reimbursed directly into the customers account.